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Microsoft 365 Mail Flow Checks

Knowledge base article

Validate MX, SMTP reachability, and Exchange Online admin flow when email is delayed or failing.

Quick Command / Path

nslookup -type=mx domain.com
telnet smtp.office365.com 587

Checklist

  1. Confirm the symptom and scope.
  2. Collect current configuration and outputs.
  3. Apply the minimal fix.
  4. Re-test from the client and from a second network if relevant.